KatOps

Terms of Service

Effective · July 31 2025

Terms of Service ("Terms")

Effective: July 31 2025

Acceptance of Terms

By accessing or using any part of the KatOps platform, you agree to be bound by these Terms of Service (“Terms”), which constitute a legally binding agreement between you (“you,” “your,” “User”) and KatOps, LLC (“KatOps,” “we,” “us,” or “our”). If you do not agree to all of the Terms, do not access or use KatOps.

Definitions“Platform” – KatOps web app; “Content” – posts, replies, audits generated for Client; “Tier” – Bravo, Charlie, Delta; “Confidential Info” – non‑public business info.

Eligibility & Accounts – Client represents that it is a legal business entity or sole proprietor aged at least 18 years of age, or the age of legal majority in your jurisdiction. You must have the full power and authority to enter into these Terms on behalf of your business or organization. Client is responsible for safeguarding its credentials.

Subscription & Fees – KatOps offers paid subscription plans, billed monthly in advance. All payments are due upfront, and service will commence upon successful payment. You may cancel your subscription at any time, effective at the end of the current billing cycle. No refunds are issued for partial billing periods or unused services.

Account Registration & Security - You are responsible for maintaining the confidentiality and security of your KatOps account, including your login credentials. You agree to promptly notify KatOps of any unauthorized use or breach of security related to your account. All activities conducted under your account are your sole responsibility.

Upgrades / Downgrades – Effective immediately; proration handled by Stripe.

License to Client Content – Client grants KatOps a non‑exclusive license to process location data, reviews, and posts solely to provide the Services.

Intellectual Property – Platform and all related code, templates, and trademarks remain KatOps IP. Generated Content is assigned to Client upon full payment.

Acceptable Use – You agree not to use KatOps for any unlawful, fraudulent, harmful, or abusive activities, including but not limited to:

Violating any applicable laws or regulations

Attempting to gain unauthorized access to KatOps or third-party platforms

Using KatOps to create or distribute false, defamatory, or harmful content

No scraping or reverse‑engineering.We reserve the right to suspend or terminate any account found in violation of these guidelines without notice.

Disclaimers – Services provided “AS IS.” We do not guarantee rankings, leads, or revenue.

Limitation of Liability – KatOps aggregate liability capped at the fees paid in the 6 months preceding the claim; no indirect damages.

Indemnity – Client will indemnify KatOps against claims arising from Client Content or violations of these Terms.

Termination – Either party may terminate for convenience with 30 days’ notice (fee prorated), or immediately for material breach.

Governing Law & Venue – State of Georgia, USA; exclusive venue in Forsyth County courts.

Arbitration  – For claims ≤ $15 000, parties agree to binding AAA arbitration.

Modifications to Terms - KatOps reserves the right to update or modify these Terms at any time. Notice of changes may be provided via email or on our platform. Continued use of KatOps after such changes constitutes your acceptance of the revised Terms.

Contact – legal@katops.com.